Returns, Refunds & Exchanges Policy

7-day Money Back Guarantee

If you are unsatisfied with any our unopened merchandise, you may return your order within 7 days of the original purchase date. Shipping costs will not be covered or refunded unless the returned merchandise is defective. 

30-Day Refund Policy

Within 30-days of the date of purchase we will issue a refund for any defective merchandise that you have received from our warehouse. We will only accept non-defective items in their original and unused condition. 

All refunds will be issued back to the card or Paypal account used for purchase. A 15% restocking fee will be applied from the refunded amount for any products being returned for non-defective reasons. Shipping will be covered for defective merchandise. 

Refund Steps

Contact us at info@ziptie.com to request a refund. 

 Please email us if you have any questions or concerns regarding your items, info@ziptie.com