Returns, Refunds & Exchanges Policy

7-day Money Back Guarantee

If you are unsatisfied with any our unopened merchandise, you may return your order within 7 days of the original purchase date. Shipping costs will not be covered or refunded unless the returned merchandise is defective. 

30-Day Refund Policy

Within 30-days of the date of purchase we will issue a refund for any defective merchandise that you have received from our warehouse. We will only accept non-defective items in their original and unused condition. 

All refunds will be issued back to the card or Paypal account used for purchase. Shipping will be covered for defective merchandise. 

Refund Steps

Contact us at info@ziptie.com to request a refund. 

 Please email us if you have any questions or concerns regarding your items, info@ziptie.com