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RETURNS, REFUNDS & EXCHANGES POLICY

7-DAY MONEY BACK GUARANTEE

If you are unsatisfied with any our unopened merchandise, you may return your order within 7 days of the original purchase date. Shipping costs will not be covered or refunded unless the returned merchandise is defective.

30-DAY REFUND POLICY

Within 30-days of the date of purchase we will issue a refund for any defective merchandise that you have received from our warehouse. We will only accept non-defective items in their original and unused condition.

All refunds will be issued back to the card or Paypal account used for purchase. A 15% restocking fee will be applied from the refunded amount for any products being returned for non-defective reasons. Shipping will be covered for defective merchandise.

REFUND STEPS

Contact us at info@ziptie.com to request a refund.

Please email us if you have any questions or concerns regarding your items, info@ziptie.com