Frequently Asked Questions
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
Shipping & Returns
How long does shipping take?
We offer fast and reliable shipping options. Standard orders typically ship within 1-2 business days, while larger bulk orders may require additional processing time. Expedited shipping is available upon request.
B2B
Do you offer Net 30 terms?
Yes, we do! Just apply by clicking here.
What if I'm tax-exempt?
We only charge sales tax if your order is shipping to Ohio. For all other states, the tax will automatically be removed at checkout once you enter your zip code.
Do you offer bulk pricing or wholesale discounts?
Yes! We provide competitive bulk pricing and wholesale discounts based on order quantity. The more you buy, the more you save. Contact us for custom quotes on large orders.
Can I use my own shipping account?
Yes - You can use your own FedEx or UPS account at checkout.
Zip Ties
What types of zip ties do you offer?
We offer a wide range of zip ties, including standard nylon zip ties, heavy-duty zip ties, stainless steel zip ties, releasable zip ties, colored zip ties, and specialty zip ties for specific applications.
What are the strength and durability ratings of your zip ties?
Our zip ties are made from high-quality materials with tensile strengths ranging from 18 lbs to over 250 lbs. We also offer UV-resistant and heat-resistant options for outdoor and industrial use.
What is the temperature range for your zip ties?
The temperature range for zip ties can vary depending on the material they are made from. For example, nylon zip ties typically have a temperature range of -40°F to 185°F, while some high-temperature zip ties made from materials like stainless steel or PEEK can withstand higher temperatures.
What’s the difference between Nylon 6 and Nylon 66?
Nylon 6 and Nylon 66 are both strong and durable materials, but they have key differences:
- Nylon 6: Offers better flexibility, impact resistance, and smoother processing, making it ideal for general-purpose zip ties.
- Nylon 66: Has higher heat resistance, better stiffness, and superior mechanical strength, making it more suitable for heavy-duty and high-temperature applications.
Do you offer custom zip ties?
No, we do not offer custom zip ties at this time. We only stock standard sizes, colors, and types as listed on our website.
Security Seals
How long does it take for custom security seals to be made?
Orders will ship within 1-2 business days from the date your order is placed.
What are truck seals?
Truck seals, which are used to lock doors on a semi-truck or other trailer-door-vehicle as a means to inhibit entry and also identify potential cargo tampering.
What are bolt seals?
Tamper-evident bolt seals, which are the most heavy duty and high security seal type and are usually used for international shipping as they adhere to ISO 17712 requirements (more on this in a bit).
What Is an ISO Seal?
An ISO seal is a security seal that meets ISO 17712 seal requirements. The ISO, or International Organization for Standardization, is an independent, international organization that develops standards for the quality, safety, and efficiency of products, services, and systems. So, what is an ISO 17712 seal required to be?